WOW!!! IT’S BEEN LIKE WHAT, 1 MONTH SINCE I LAST BLOGGED!! THAT IS A RECORD MAN!!

I promise I will take so time off my busy work schedule to blog or spare some time out from my precious off days to blog. Don’t be complaining if it’s going to be about work, nasty customers, hitting monthly targets, stress, CAUSE THAT’S WHAT I AM DEALING WITH EVERY SINGLE DAY. Yeah, it’s darn boring. But what to do, that’s my life and I’ve chosen it.

I still remember the look on B’s face whenever I started blabbing non-stop about how sian it is to be working as a full timer and how much I hated work. I think my expression must have been hilarious, my face all scrunched up, brows kneading together, eyes red and watery and my lips working non-stop at every word I said. No matter how many times I complained over the same issue, he will just hug me close to his chest while I whine, plant a kiss on my forehead and softly whisper ‘I understand my dear.’

Although it’s nothing really special, but it’s really sweet and warming to me. =) THANKS BABY!

So.. the good news is, I’m slowly adapting to my new life now. Don’t feel as sore as before about the lack of fun and time I missed out with my friends. It’s all about time management, finding time for your love ones. I mean it’s like there is no excuse for having no time. Aren’t we lucky that technology now allows us to have seamless communication no matter where we are? Don’t you agree it feels good when you received a message from someone asking ‘how have you been?’ You feel appreciated and touched that that someone actually cares and bothers to take time to contact you. So to those whom I have neglected like Kian Hoon, Michelle etc. I promise to at least drop a message. =)

The next piece of good news is my hard work finally paid off. =) I am rank the 4^th among all the BS/LBS/CM ranking for the month of April. It’s really an achievement for me! I’m not trying to boast here, but well I really think I did great. =) It wasn’t easy for me though. Every night I have to think of figures, FIGURES AND FIGURES. Calculating how much I need to do each day in order to hit my target. There are also days I go without lunch, not exactly no lunch la. Just that instead of having the 1 hour lunch break, I’ll just stay at the counter to eat sandwiches.

Another shocking thing is, I WAS NOT LATE FOR THE WHOLE ENTIRE MONTH! =) Not that I have a problem with punctuality, just that there are times I am late too. You must be thinking I’m only not late cause I am a full timer now, because I have responsibilities. Is not just that simple. Because 1 minute = $1!! Yeah!! Each month you have an allowance of 10 minutes late. The charges applies at the 11^th minute once you are late. Not only that, if you are late from the 11^th minute onwards you don’t get to have any incentives even though you hit your target. Pretty complicating so the thing is DON’T BE LATE AND DON’T TAKE MC!

Call me a workaholic or hardworking, cause I’m always an hour or close to two hours earlier than my supposedly shift. Like for instance, if I’m working afternoon, supposedly to report at 1.40pm, I’ll be at work say, 12pm? Also, I never end work on time if I’m working morning shift. The earliest I leave would be 7pm instead of 5.40pm. HAHA! I know this sounds crazy, but if you want to earn money, hit your target, you really really need to discipline yourself and be diligent. At least that’s what I learnt from one of my colleagues who is always the top in every month’s ranking.

Being in this line is really challenging. Challenge number 1. MEETING NASTY CRAZY CUSTOMER. Well, you have to admit you get to meet cheapo, nice, fussy, hot-tempered customers at any one point of time. And the challenge is how you deal with them.

There was once I was serving this ridiculously nasty ang moh customer. I approached her thinking that she here to purchase things. But I WAS WRONG!

ME: Hi, can I help?

ANG MOH: I want to do a makeover, want to see how are the skills of you guys. Well, since the three of you (me and 2 other colleagues were on duty) are standing here doing nothing, I think there shouldn’t be any obligations.

Hearing from the way she speak I unwantedly sat her down why I prepare the necessary items to do the make over. I so regretted man for rushing to say ‘HI’ to her. You know la, in this line, you got to be aggressive. Whoever says ‘Hi’ to the customer, the customer is yours. So I’m sway lo, say ‘Hi’ to the ‘wrong’ customer. I tell you she is really crazy man!

ANG MOH: I want a dewy, natural look!!! Dewy!! Dewy!! DEWY!! YOU HEAR ME?! I am 40 but I want to look 20. I want look like Jennifer Aniston. DEWY!! DO YOU UNDERSTAND?!

I was thinking, eh HELLO!!! With that kind of wrinkles (TOUCH WOOD) around your face and eyes how am I ever going to possibly changed you into someone like her. Even trying to make you look younger like a 20 year old is out of the question. Maybe it is possible for those renowned makeup artist, but I really doubt so la, unless you go for some plastic surgery. I was panicking man. Have to admit I totally have no experience or any cert in make up. And it is more or 10 times more difficult to do a make over for someone with wrinkles. You get what I mean. Like how to blend those colours on her eyelid? Moreover it’s my second week working, I totally freak out!

While I was applying the foundation for her, she snapped, ‘YOU’VE GOT ONLY TWO MINUTES TO GET THIS DONE YOU HEAR ME?! AND DEWY PLEASE.’ As I was doing her make up, I really just want to get it over and done with. I didn’t care if I present myself professionally I just want to get rid of her.

So while I’m hurrying applying the stuff on her face, she kept telling me if I am able to make her look 20, she will buy all the stuff I used on her in bulks!! YEAH RIGHT!!! So why I say she is crazy, because she was telling me her husband is a jerk. He dumped her for another woman. She wants to show that bastard that she look good at the barbecue later (she is rushing off to attend a barbecue). I was laughing loudly in my head that no wonder her husband dumped her. Just look at her stupid attitude. Serve her right!

So after I’m done, I told her what are the items I used on her to create that DEWY look she kept emphasizing on. Then suddenly she pointed towards my colleague and ordered her to come over as if she was a dog. I can’t explain how she did that but her action was so rude, totally no respect for my colleague. She asked her if what I’ve used on her was right and if it made her look good. After much deciding, she slowly cancel out on the items that she said she wanted. Not because she has them which was what she told me (oh I have foundation I will get them once I finish it) but simply cause she can’t afford to pay. Kinda overheard her conversation with her daughter over the phone about not having money to pay the dress.

That was not all yet! I walked her to the cashier so I could pack the stuff she bought for her while she does the payment, she started to do stunt again! Saying, ‘Oh, all of these are in Japanese, how am I supposed to know how to use it when there is no instructions in English.’ Thankfully the cashier told her this is a popular item from SHU, then she reluctantly paid with cash. She even rushed the cashier to be quick if not she don’t want to get those stuff. WHAT THE HELL RIGHT!

There’s another time when I almost got complained. I was so furious that I cried at the counter. So far that was the worst experience I had so far. I was accused of not knowing my products well and she even said that I was STUPID. What the fuck la! And another time, I had to fork out my own money to pay for my customer’s eyebrow pencil because I was the one who sharpened the pencil for her. BLOODY $35! Though it’s not a lot but having to pay for something you didn’t lose it really got me smoldering with rage! Since that time onwards I hate to sharpen eyebrow pencils. I totally condemn that pencil to core man. how I wished I didn’t passed the test so I need not sharpen customer’s pencil. ARRGH! Anyway no doubt the pencil is really good but you know it’s so irritating to have to sharpen for customer. In a day you get to sharpen about 10 pencils? Not only me, my colleagues sometimes too, curse and swear whenever customer comes back for sharpening.

Alright enough of work issues, I shall let the pictures do the rest of the talking. Hands are tired after typing so much. Brain is almost dead by now trying to remember what I did over the past one month. Had a few catch up with friends. Had wonderful dinner with B and DEBRA. =) And by the way, if you haven’t watch WOLVERINE, YOU SHOULD!!! IS DAMN NICE! =)

Some of the MUST HAVE FROM SHU UEMURA. I don’t have all the pictures of our best sellers, once I got it will upload it up. =)

Quality time together